Help & support

No. There are no accounts and no sign-in. Your progress, mistakes, bookmarks and settings are stored on your device.

Everything lives on your device. To move to a new phone, use the built-in backup:

• On the old device: Settings → Back up / Export, and save the file somewhere you can reach it (Files or iCloud Drive, for example).
• On the new device: install R0 Pass, then Settings → Restore and pick that file.

Restoring replaces the app's current data with the backup's contents.

Clear your history and other data from within Settings, or delete the app to remove everything from your device. We don't hold a copy on any server, so there's nothing on our side to delete.

Purchases are handled by Apple. Use Restore purchases (on the paywall or in Settings) while signed in to the same Apple ID you bought with, and your purchases come back. If that fails, email support@r0pass.com with the Apple ID email you purchased with and we'll help.

Accuracy matters most in a revision app, so please tell us. Email support@r0pass.com with the unit and, if you can, the question wording. Every practice question is original; if something reads as inaccurate we'll review and correct it.

Exam-date reminders are optional and scheduled locally on your device. Make sure you set an exam date and enabled reminders in Settings, and that notifications are allowed for R0 Pass in your phone's system settings.

No. R0 Pass is an independent revision resource. It is not affiliated with, endorsed by or approved by the CII. Unit codes like "R01" are used only to describe which exam the material helps you revise for.